Privacy Policy

FixIt Facility Management operates this website and related enquiry channels. Our office is at 9a, Ajumobi Olorunoje Street, Off ACME Road, Agidingbi, Lagos State, Nigeria.

For privacy questions, email info@fixitmulticoncepts.com or call +234 916 922 1713.

We may collect:

• Contact details you submit through forms, email, phone, or WhatsApp, such as your name, organisation, email address, and phone number.
• Message content related to service enquiries, quote requests, or support.
• Technical data such as browser type, device information, and pages visited, where cookies or similar tools are enabled.

We use personal information to:

• Respond to enquiries and provide requested services.
• Prepare quotes and manage client communications.
• Improve website performance and user experience.
• Meet legal, regulatory, and security obligations.

We do not sell your personal information to third parties.

Where applicable, we process personal data because it is necessary to respond to your request, because we have a legitimate interest in operating and improving our business, because you have given consent (for example for non-essential cookies), or because we must comply with the law.

We may share information with trusted service providers who help us operate our website, communications, or business systems. These providers are expected to process information only on our instructions and with appropriate safeguards. We may also disclose information if required by law or to protect our rights and users' safety.

We keep personal information only for as long as needed for the purpose it was collected, including responding to enquiries, maintaining business records, and meeting legal requirements. When information is no longer required, we delete or anonymise it where practical.

Depending on applicable law, you may have rights to access, correct, delete, or restrict use of your personal information, and to object to certain processing or withdraw consent where processing is based on consent.

To exercise these rights, contact us using the details above. We may need to verify your identity before fulfilling a request.

Our website may use cookies and similar technologies. For details on categories, purposes, and your choices, see our Cookies Policy.

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, or misuse. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will change when we do. Continued use of the website after updates means you acknowledge the revised policy.